TRABAJO FIELD DESKTOP SUPPORT

Provides server console operations support at assigned areas as needed... )provides print management and distribution support at assigned areas as needed...

• provides ideas and solutions to prevent problems and support incidents from reoccurring that impact the areas of client computing support and overall employee...

·                  phone support experience... support staff to obtain technical knowledge and to permanently solve problems... ·        deep understanding...

support the scrum master and product owner to deliver user stories in the sprint backlog... provide level 3 engineering support to ensure customer issues are resolved...

• intermediate knowledge of local and network printer support... summary of position:  the desktop support technician is responsible for supporting pc based computers...