TRABAJO BILINGUAL CUSTOMER SERVICE NEW BENITO JUÁREZ, ZACATECAS

Disponibilidad para trabajar presencial... experiencia mínima en hoteles, agencias de viajes o atención a clientes bilingüe... orientación y servicio al cliente...

customer centricity... 5+ years in a customer facing service role in any capacity... face-to-face customer engagement skills good knowledge of microsoft 365 suite...

Proven experience in a customer service environment... deliver high-quality customer service while supporting a technology service provider's supply chain...

Salesforce certification in sales, service is preferred... configure salesforce for sales and service cloud... salesforce certification in sales, service is a must...

Drive communication with the customer to ensure the customer has confidence in problem resolution... own, investigate, and solve complex customer technical/functional...

It service management (itsm) knowledge... our client’s digital offerings have helped clients achieve operational excellence and customer delight...

Manage vendor relationships, monitor delivery, ensure metric compliance, and overall customer satisfaction... our client’s digital offerings have helped clients...

Familiarity with service management tools for handling user requests... flexibility and adaptability to learn new technologies and assist with other applications...

Our client’s digital offerings have helped clients achieve operational excellence and customer delight... assist in the development of data integration strategies...

Our client’s digital offerings have helped clients achieve operational excellence and customer delight... our client is a fast-growing automation-led next-generation...

Minimum of 4 years of experience in implementing it service management, itil processes and enterprise service management... implement it service managemen t, itil...