CUSTOMER CARE REPRESENTATIVE
Descripción de la oferta de empleo
They enable clients in more than 50 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, they expertly steer their clients through their digital journey.
They do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change.
They also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight.
Their always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from their innovation ecosystem.
We are currently searching for a Customer Care Representative.
Responsibilities Process orders and handle returns effectively.
Assist customers in addressing complaints and answering inquiries.
Provide customers with information regarding their orders.
Deliver high-quality customer service while supporting a technology service provider's supply chain.
Requirements Proven experience in a Customer Service environment.
Proficiency in written and spoken Portuguese.
Excellent command of English for a multicultural work environment.
Strong verbal, written, and interpersonal communication skills.
Flexibility to work different shifts, particularly during month-end periods.
Technical support and knowledge of O365 and live support tools.
Desired Basic supply chain knowledge.
Familiarity with Agile Methodologies.
High-level communication skills.
Results-oriented and target-focused approach.
Languages Advanced Oral English.
Native Spanish.
Spoke Portuguese Note.
On-site If you meet these qualifications and are pursuing new challenges, Start your application to join an award-winning employer.
Explore all our job openings | Sequoia Career’s Page.
Nivel de educación deseada.
Superior - titulado Nivel de experiencia deseada.
Nivel Experto Habilidades.
Assist customers Technical support O365 Strong verbal Deliver high-quality
Detalles de la oferta
- Sequoia Connect
- 14/05/2024
- 12/08/2024
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