ENGLISH-SPEAKING CUSTOMER SERVICE AGENT
Descripción de la oferta de empleo
CUSTOMER SERVICE AGENT - WORK FROM HOME, FULL-TIME ONLY
Calls Experts is a global contact center solution provider with 15+ years of experience in the American and Canadian markets. Calls Experts is here to help both - those with experience and to teach those, who want to learn and build their careers. With Calls Experts this is not just a job, this is a real career! We are looking for a Customer Service Agent to process inbound and outbound calls remotely.
Market: US and CA.
Vertical: Insurance.
You will perform various administrative tasks, including answering calls and scheduling meetings. For this role, a strong Internet connection is required, along with experience using communication tools.
Duties and Responsibilities:
- Process inbound and outbound call traffic to qualify leads and make live transfers
- Qualify prospects
- Resolve client queries
- Prepare customer spreadsheets and keep online records
Requirements:
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM, Windows 10/11
- Fiber network
- Ability to work 8-hour shifts 5d/week in EST. 10-6 pm EST mostly.
- Great command of the English Language
- Ability to handle objections, utilize persuasive skills - easy with small talks
- Ability to thrive in fast pace virtual platform
- Profound work ethics
- Willingness to learn and grow
Onboarding Process:
- Audition
- Interview
- Hardware checkup
- Script Training
- Role-Play Session I + Company and Industry Overview (First elimination)
- Objection Handling Training / Recap and Listening to Recordings
- Role-Play Session II (Final elimination)
- 2nd Interview and Documents signing
- Dialer training and Onboarding
- Work Begins
Compensation and Benefits:
- USD $500 basic monthly salary + up to USD $500 bonus/month
If you are interested in applying, please send a short audio recording about your work experience via Skype:
Skype link: https://join.skype.com/invite/mZRN7o5yii5f
Skype id: live:.cid.49c4dc32aaea5af9
Requisitos del puesto
- CPU: min 4000 score AMD/i5 6th generation or higher with min 8 GB RAM, Windows 10/11
- Fiber network
- Ability to work 8-hour shifts 5d/week in EST. 10-6 pm EST mostly.
Detalles de la oferta
- En todo México
- 6000 - Toronto area
- Freelance-autonomo, tiempo completo
- 23/05/2024
- 21/08/2024
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... resolve complaints and customer problems in an efficient, professional and friendly manner... this is an awesome opportunity to get in on the ground floor of a fast growing......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable... what are your responsibilities: receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage preparing......
Learn more about our perks and culture!- competitive pay comprehensive benefits package the bilingual customer service representative is responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency......
(mediados de año se moveran a tlalnepantla) tener disponibidilidad para laborar en cualquiera de las dos zonas requisitos del puestorequisitos: experiencia mínima de 1 año en puesto similar o customer service escolaridad: licenciatura en áreas administrativas (titulado indispensable) inglés avanzado......
Se prefiere experiencia previa en éxito del cliente, gestión de cuentas o un campo relacionado... entorno de trabajo:este rol se desempeña 100% en nuestras oficinas bien equipadas ubicadas en el corazón de la ciudad de méxico... pasión por la industria fintech y deseos de convertirse en experto en el......
Estamos buscando supervisor service desk áreas de experiencia: conocimiento general de área de informática fundamentos de itil manejo de incidentes y requerimientos reportes de servicios atención a usuarios manejo de sistema operativo windows funciones y responsabilidades: gestionar actividades del......
Campaña de customer service para una empresa de telefonia muy importante de estados unidos... excelente ambiente de trabajo... te invitamos a formar parte de su equipo bilingüe para una empresa de call center de eu ganando hasta $21,000... planes de crecimiento a corto plazo......
