BILINGUAL CUSTOMER SERVICE
Descripción de la oferta de empleo
April 19th, Pay.
$ before taxes CUSTOMER SERVICE Schedule.
Mon-Fri/ On-site Shifts.
5 am – 3 pm 6 am – 4 pm 7 am – 5 pm 8 am – 6 pm Training.
Mon-Fri 7.
am – 4.
pm Job description.
As a Customer Service Rep at Integon, your goal is top-notch service for both internal and external customers.
Strengthen relationships with policyholders and independent agents.
Key Tasks.
• Own and resolve inquiries impacting policyholders or agents.
• Handle inbound calls, and address policy-related questions.
• Be the go-to after a policy sale, asking key questions.
• Document interactions, process endorsements, and handle billing.
• Address Health insurance requests and billing inquiries.
• Independently handle conflicts and provide feedback for improvement.
• Foster teamwork, consistency, and reliability.
• Evaluate and suggest process improvements.
Requirements.
• Strong communication skills.
• Proficient in Microsoft Office.
• Work well independently and in a team.
• Customer-oriented troubleshooter.
• Quick learner and adaptable.
• Excellent multitasking skills.
• Dependable, motivated, and flexible.
Desired.
• Previous insurance customer service experience.
• Bilingual proficiency.
Seize this opportunity for a fulfilling career at Integon! we are located on.
P.º de los Héroes , Zona Urbana Rio Tijuana, Tijuana, B.
., México Nivel de educación deseada.
Superior - titulado Nivel de experiencia deseada.
Nivel Inicial Habilidades.
customer Service Bilingual PC skills Communication skills
Detalles de la oferta
- Integon
- 13/04/2024
- 12/07/2024
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