TRABAJO INCIDENT MANAGEMENT INFRASTRUCTURE REFORMA, CHIAPAS

Understand itil processes related to incident management, problem management, application life cycle management, operational health management...

Strong it service management and standards experience... thorough understanding of itil processes related to incident management, problem management, application...

) working knowledge of itil change and incident management processes... working knowledge of infrastructure components (e... contribute and develop documentation...

Thorough understanding of itil processes related to incident management, problem management, application life cycle management, operational health management...

This team manages reliability engineering/sre, ongoing change planning and implementation, incident detection and resolution, and compliance for a portfolio of content...

Tcp/ip, http, soap, restful apis, xml/json, jdbc, jms/mq) knowledge of infrastructure as code (iac): ansible, terraform, aws cloud formation, etc...

Demonstrate ability to take ownership and manage all support cases via emails/service management tools... work with customer and support teams to ensure client satisfaction...

These tasks include monitoring, backup / restores, application availability, scheduled / non-scheduled maintenance, release management, code deployment and configuration...

Review and execute medium to low risk changes including ddl, database configuration changes, patching, and well defined, well documented upgrades participate in...

About the role: in this role as a delivery manager you will: deliver: manage day-to-day operations of the global delivery team to ensure expected progress and successful...

Outbound campaigns telephony management great english communication... provide technical expertise for root cause analysis and problem management...

Through review and solid handoffs, ensure system supportability prior to production utilization adhere to documented change and incident management policies use...

Strong communication and exceptional stakeholder management capabilities ability to work independently in an environment of change, with strong organizational and...

Experience with infrastructure as code (iac) such as terraform...     for this role, a successful candidate will have a well-rounded acumen in full-stack secure...

When on-call, you are expected to drive the troubleshooting and mitigation activities while working on incident be innovative and curious: maintain end-to-end security...

Service reliability analyst the global command center (gcc) is a new technology team within the it service management organization responsible for driving technology...