TRABAJO CUSTOMER SERVICE ANALYST FLUENT REFORMA, CHIAPAS

Prepares status updates for customer problems or projects... service reliability analyst the global command center (gcc) is a new technology team within the it service...

About the role in this opportunity as service reliability analyst, global command center, you will: perform daily service checks, health evaluation of systems’...

fluent english is a must... strong it service management and standards experience... strong customer service, problem-solving, organizational, and conflict management...

Application analyst the customer technologist provides courteous and prompt provision of operational support relating to assigned application systems...

fluent in speaking and writing english... strong it service management and standards experience... strong customer service, problem solving, organizational and conflict...

Escalate major, elusive or recurrent issues that affect customer satisfaction... provide first level support for problem resolution, including reproduction of customer...

) strong project management skills focused on customer satisfaction... ) background as a pm, developer or analyst in enterprise software products/services/applications...

Meet performance objectives established by the customer onboarding manager... willingness to learn new processes and skills to improve the customer experience...

About you you’re a fit for the role if your background includes: professionals graduated from a law degree (with commercial orientation and customer services)...

fluent in spanish and proficiency in english... build and maintain strong, long-lasting client relationships, ensuring a high level of customer service and satisfaction...

fluent english is a must... interprets customer needs and assesses requirements... previous 1+ years procurement or vendor management experience experience with...