TRABAJO IT SUPPORT ANALYST OJUELOS DE JALISCO, JALISCO

The learning technology support analyst is a part of a global cross-functional team within astrazeneca’s enabling units it - learning & hr it guadalajara team...

User support and training: provide technical support to end-users, including troubleshooting application-related problems and providing guidance on best practices...

•         available to work after-hours/weekendsas needed (on-call support required)... your job this position ofapplication support analyst will...

Ability to read and interpret logs (linux, http, )  demonstrated experience troubleshooting and explaining investigation to it people and end users(non-technical) ...

Configuration support engineer will be responsible for incident handling, troubleshooting, carrying out impact analysis, and providing multiple resolution to a problem...

Responsibilities · support end-to-end proposal development with a focus on opportunity qualification, response planning, team formation and orchestration, and...

• act as the l2/l3 (level-2/level-3) support to solve the customer issue • collaborate with cross-group peers both proactively and reactively...

Communicate with it teams, management and other stakeholders regarding vulnerability and risks... collaborate with it teams to ensure the successful implementation...

Shape your own path, with support all the way... about our it team it’s a dynamic and results-oriented environment to work in – but that’s why we like it...

support solution development efforts originating from portfolios, participate in it initiatives and provide active guidance and value for better planning and decision...

Experience working in implementing it solutions industry standards (e... take ownership of the assigned l2/l3 level tickets/tasks and drive it to closure...

What will put youahead •         experienceleading a it support team...   •         collaboratewith sap support, internal support...

At astrazeneca when we see an opportunity for change, we seize it and make it happen, because any opportunity no matter how small, can be the start of something...

The astrazeneca it function has undergone significant it transformation to improve performance and perception of it and is now focusing on being digital to deliver...

Evangelize the adoption of devops tools and capabilities within the business and it community...   promote and embed ci/cd to improve the software development...

This includes collaborating with other it teams in astrazeneca (identity management, mulesoft, etc) and our vendors’ it teams...   about the team join the...

) and provide support in implementing devops and sre best practices across whole r&d it... you’ll be joining a team whose job it is to boost engineering productivity...

Provide expert technical support for sap hana, oracle database, and other application challenges...   why astrazeneca? at astrazeneca when we see an...

Ensure up-to-date and accurate information to support service delivery and troubleshooting (i... implement best practices to enhance the overall learning technology...