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MICROSOFT DYNAMICS 365 SUPPORT ENGINNER

Ojuelos de Jalisco - Jalisco

Descripción de la oferta de empleo

Role: MS Dynamics 365 Support role Location: Mexico City, Mexico (Initially Remote) Type of Hire: Full Time Start Date: Immediate Key Responsibilities: • Ability to take Technical leadership in one specific product or area of business processes. • Own, investigate and solve complex customer technical/functional issues and serve as a point of contact to the customer to assist in resolving cases. • Drive the communication with the customer to ensure the customer has confidence on problem resolution • Define and understand the customer issue by creating adequate reproduction scenarios. • Research, troubleshoot, develop and implement a workaround (if needed) and gain agreement from customer on problem resolving. • Act as the L2/L3 (Level-2/Level-3) support to solve the customer issue • Collaborate with cross-group peers both proactively and reactively. • Produce quality documentation. Experience & Expertise in one of these areas is Mandatory: • MS Dynamics 365 – F&O – Technical Engineer/Consultant • Good knowledge in Dynamics 365 F&O Functionality Overview • Good knowledge in Azure cloud services, LCS and SQL Queries • Strong experience in Customization and Configuration • Strong knowledge Data Migration and Power Platform Integration • Good experience with Security and Role-based Access Control Required/Minimum Skills/Qualifications: • Minimum 2+ Years relevant experience as Technical Consultant OR Engineer • Engineering or master’s degree in computer science/information technology (IT) or equivalent • Relevant product Certifications from Microsoft • Excellent Communication Skills - verbal, listening, and written (including technical writing). • Should be willing/flexible to work in shifts and weekends.
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Detalles de la oferta

Empresa
  • Epsilon Staffing Ltd SA de CV
Municipio
Dirección
  • Sin especificar - Sin especificar
Fecha de publicación
  • 02/04/2024
Fecha de expiración
  • 01/07/2024
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