TRABAJO CUSTOMER SERVICE CITY OJUELOS DE JALISCO, JALISCO

We have anexciting opportunity for an exceptional individual to work supporting one of ourclients as a  customer service representative... cognizant does not discriminatebased...

service delivery management – manage the overall t&d service delivery of learning technology solutions... your focus will be on maintaining high service quality...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

• drive the communication with the customer to ensure the customer has confidence on problem resolution • define and understand the customer issue by creating adequate...

·         experience working in a shared service environment... ·         knowledge of web services & service oriented architecture...

Proven customer-oriented focus and customer service skills... manages the resolution of identified problems either in person, via an is resource or the external...

· customer facing technical position... you will be expected to troubleshoot and work around vendor packaging issues to ensure successful install, upgrade and uninstall...

·           customer specific coding standards, guidelines and best practices... #welcometocognizant!   we have an exciting opportunity for an exceptional...