CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
opportunity for you to be part of one of the largest companies in the digital
sector worldwide. A Great Place to Work where we look for people who contribute
new ideas, experiencing a dynamic and growing environment. At Cognizant we
promote an inclusive culture, where we value different perspectives. We have an
exciting opportunity for an exceptional individual to work supporting one of our
clients as a Customer Service Representative . . Your Role and Responsibilities Associate Level: ·
Provide exceptional support for our
applications and associated services ·
Answer phone calls, , and emails
to troubleshoot issues customers face when using our products, including
account access, setting up templates, sending documents, billing, etc… ·
Meet and exceed service level goals. ·
Utilize support tools and resources
necessary to get the job done, including e-mail, , telephone, and
Salesforce. ·
Proactively identify improvements to
the product, identify bugs and otherwise determine opportunities to enhance the
customer experience. Basic Qualifications ·
Advanced English Level ·
High School Diploma ·
Expert understanding of desktop
operating systems including Microsoft Windows 2000. Cognizant does not discriminate
based on race, religion, color, sex, age, disability, nationality, sexual
orientation, gender identity or expression, or for any other reason covered by
local law.
Detalles de la oferta
- Cognizant Technology Solutions
- 03/01/2024
- 27/05/2024
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