TRABAJO ITSM SERVICE MANAGEMENT MARTÍNEZ DE LA TORRE, VERACRUZ DE IGNACIO DE LA LLAVE

A critical incident team(cit) acts as the interlock between the service desk and major incident management... knowledge in itsm tools, customer relationship management...

Strong problem solving, analytical, and time management skills... you will coordinate and facilitate high-priority major incident service restoration and mitigation...

Key responsibilities: management and collection of outstanding customer accounts... as a result of this, our global service center (gsc) in asia has partnered with...

Establishment of and follow up on selected performance management kpis related to functional process area... as a result of this, our global service center (gsc)...

Previous experience in sales or customer service in call centers and/or as bpo (business process outsourcing) is preferred... as a result of this, our global service...

Strong experience using sap previous experience in sales or customer service in call centers and/or as bpo (business process outsourcing) is preferred...

Knowledge in sap modules: material management (mm) and/or financial accounting (fi) is preferred (nice to have)... key responsibilities: perform invoice verification...

Execute general management and ad-hoc reporting tasks... as a result of this, our global service center (gsc) in asia has partnered with americas region to create...

Key responsibilities the noc engineer will be involved in both proactive and reactive monitoring and incident management of technology systems within their scope...