SENIOR NOC ENGINEER

At Maersk, we have a vision larger than the ocean.
to be a true integrator of container logistics connecting and simplifying our customers’ supply chain.
We count on our people to make it happen.
Besides focusing on creating value for our customers and the business, a key priority for us is to drive personal and professional development for our people to prepare for further career progression.
We value the diversity of our talent and will always strive to recruit the best person for the job.
If you believe you would add value to Maersk but don’t meet all the criteria we have included in this advert, we would still love to hear from you.
We Offer We offer you an exciting global career at the forefront of world trade.
And thanks to our global scale, you will be well-positioned to explore opportunities at Maersk around the world.
The many other highlights include the most modern talent development initiatives and competitive benefits.
We are proud of our people who define our company’s industry leadership, global team culture and customer-centric focus every day.
Job Purpose As a NOC Engineer within the Technology Operations Center, you will be supporting the Maersk estate running and providing visibility of what’s happening to keep services running and addressing any issues that arise.
Perform installation, monitoring, testing, configuration, migration, maintenance and troubleshooting of integrated technologies.
Ensure that the assigned technologies are updated with current, stable, and compliant architecture and they meet enterprise and security standards.
Provides input into infrastructure architecture designs.
The NOC team works closely with all support teams and other members of the Engineering department to develop a strong well-rounded understanding of systems and networks.
Diligence and meticulous attention to detail are key skills, along with the ability to multi-task and prioritize work appropriately.
This candidate must be eager and quick to learn, must exhibit clear communication skills, and demonstrate initiative to tackle a broad range of problems.
Key responsibilities The NOC engineer will be involved in both proactive and reactive monitoring and incident management of technology systems within their scope, such as Servers, Network infrastructure, Apps, Databases and data centers.
Perform daily system checks to ensure critical systems and services are operational Drive value from the primary enterprise monitoring tools within Maersk, such as Solarwinds, Grafana, Datadog etc.
Analyze events, perform troubleshooting and incident response on the systems Communicate with site technicians or third parties responsible for resolution Participates in the discussion of applications performance and infrastructure outage incidents to provide solutions Collaborate with all relevant IT resources to develop preventive measures and automated remediation of production issues Ensuring the Maersk estate is effectively managed, and industry best practice is used across the estate Manage the installation and integration of system fixes, updates, and enhancements; and ensuring the rigorous application of information security/information assurance policies, principles and practices The position involves actively participating in multiple workgroups at one time, and disseminating information across all levels of the organisation Contribute to continual service improvement by challenging, reviewing, updating and where inexistent, creating, processes and procedures to drive operational excellence.
Engaging with key stakeholders to design and configure tailored monitoring solutions, dashboards and alerts.
Share knowledge and mentor junior resources Excellent troubleshooting follow-up & cross-team collaboration skills.
Required experience Overall 7 years of hands-on experience in a NOC environment Ability to work in a complex large multinational company NOC Monitoring and Troubleshooting Demonstrable experience of working in a complex operational IT environment Technical skills Experience with networking, server, application and web technologies General networking and security troubleshooting (firewalls, loadbalancers, routing & switching) Scripting and development skills with knowledge of regular expressions Ability to autonomously prioritize and successfully deliver across a portfolio of projects Familiarity with key events on common IT platforms Good understanding of Microsoft technologies, e.
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AD, Windows Server, Hyper V, Exchange, O365, SQL Server, Microsoft Dynamics, IIS, Azure and web hosting.
Knowledge of Clusters, Storage, Backups, Data Export/Import and disaster recovery Solid knowledge of TCP/IP Experience with protocol analysers, WireShark and packet analysis.
Having substantial operations in over 130 countries, we work across continents, across cultures and with individuals from all walks of life.
This drives our ambition, to create equitable and inclusive workplaces where every individual can have a sense of belonging.
As an equal opportunity employer, we do not discriminate on the basis of age, ancestry, national or ethnic origin, race, sex, gender identity or expression, sexual orientation, marital status, parental or caring status, religion or belief, physical or mental disability, long term health condition, pregnancy or parental leave, protected veteran status, or any other classification protected by applicable law.
We actively work to address systemic bias and support representation.
We therefore encourage all to apply and let us know if you require any reasonable adjustments to be made for your recruitment process.
Learn more at.
https://www.
aersk.
om/careers/diversity-equity-and-inclusion Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process.
If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .
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Moller - Maersk is an integrated container logistics company working to connect and simplify its customer's supply chains.
As the global leader in shipping services, the company operates in 130 countries and employs roughly people.
With simple end-to-end offering of products and digital services, seamless customer engagement and a superior end-to-end delivery network, Maersk enables its customers to trade and grow by transporting goods anywhere - all over the world.
For more information click here.
All the way.