TRABAJO HELPDESK HIGH

Should be able to understand and articulate business requirements and propose solutions after performing appropriate due diligence solid understanding of enterprise...

Here’s a taste of what you’ll be doing attend helpdesk tickets by email or phone calls...   join our queretaro office as a source-to-pay professional and elevate...

• minimum completion of high school with a certificate... truncated degrees require a list of subjects completed, or a high school diploma if completed in the usa...

Activities contributes to assigned investigation tasks and actively participates in the investigation process, using tools and techniques, data analysis techniques...

At a high level, this includes receiving, prioritizing, documenting, and resolving/escalating end user's requests and issues... ensuring tickets owned are handled...

] previous experience with customer support or helpdesk ticketing tools basic scripting skills [bash, python, etc... we run the spectrum from artists to analysts...