TRABAJO CUSTOMER SERVICE REPRESENTATIVES FLEXIBLE CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

We are looking for customer service experts... this position provides customer service support and resolution of routine problems regarding clients product or services...

What you will need to be successful? bachelor's degree in administration, engineering or related at least 5 years working as a call center supervisor or as a customer...

The intelligent heart of customer experience zendesk software was built to bring a sense of calm to the chaotic world of customer service... we are an aa/eeo/veterans/disabled...

You actively participate to drive continuous improvement as a key practice who you’ll work with customer experience centers (cxc)   provide flexible and innovative...

Who you’ll work with customer experience centers (cxc)   provide flexible and innovative ways to help meet customer needs while improving profitability for  professional...

Resolve client service requests (ad-hoc reports, license renewals, file-copies... service delivery consultants support clients by providing solutions and deploying...

customer orientation... experience working with clients, sales staff, and/or customer service... effectively consults with management of customer organizations...

We build upon a foundation of quantitative and qualitative understanding of our users to rapidly test, iterate, and launch customer experiences on the world's largest...

Management and managing customer expectations... within customer experience, the global cx centers are the engine to this transformation for all our services offers...

Internal customer subject matter expert... overall customer support and satisfaction... technical service subject matter expert... maintain high levels of customer...

Three key areas that you will always focus on are safety, service quality, customer experience, and productivity of your department... main activities are: 1...

• interpersonal skills, with a focus on rapport-building, listening and questioning skills • proven customer service skills professional skill qualifications: •...

• the candidate should be willing to work during customer time zone... we put our people first with flexible medical, life insurance and retirement options...

Enhance the service... participating in large scale events involving service dependencies... partner with development teams in defining and implementing improvements...

This is a fast-moving role, and being flexible and comfortable with ambiguity will be required for success... this candidate will need to have a high bar for writing...

We're also champions of life balance and offer flexible arrangements that work for you (role and location dependent)... our values we strive to create an inclusive...

Take ownership and accountability expectations in handling cases and customer situations... demonstrate a high level of customer service and confidentiality attention...

Minimizes work for other tiers when routing requests throughout the process by: sending a sub-request for other teams within hr services and following-up on their...