CUSTOMER SERVICE REPRESENTATIVE

Cognizant is always looking for top talent.
We are searching for candidates to fill future needs within the business.
This job posting represents potential future employment opportunities with Cognizant.
Although the position is not currently available, we want to provide you with the opportunity to express your interest in future employment opportunities with Cognizant.
If a job opportunity that you may be qualified for becomes available in the future, we will notify you.
At that time you can determine whether you would like to apply for the specific open position.
Thank you for your interest in Cognizant career opportunities.
We’re hiring!   At Cognizant we have an ideal opportunity for you to be part of one of the largest companies in the digital sector worldwide.
A Great Place To Work where we look for people who contribute new ideas, experiencing a dynamic and growing environment.
At Cognizant we promote an inclusive culture, where we value different perspectives providing career growth and development opportunities.
#WelcomeToCognizant! We have an exciting opportunity for an exceptional individual to work supporting one of our clients as a  Customer Service Representative   What you’ll do.
Provide exceptional support for our applications and associated services Answer phone calls, chat, and emails to troubleshoot issues customers face when using our products, including account access, setting up templates, sending documents, billing, etc… Meet and exceed service level goals.
Utilize support tools and resources necessary to get the job done, including e-mail, chat, telephone, and Salesforce.
Proactively identify improvements to the product, identify bugs and otherwise determine opportunities to enhance the customer experience.
Preferred experience.
Advanced English Level High School Diploma Expert understanding of desktop operating systems including Microsoft Windows .
General understanding of internet technologies Self-motivated, highly collaborative, creative, goal-oriented and team-centric Superior oral and written communication skills Ability to maintain composure in critical situations and communicate clearly with both internal and external customers Attention to detail, excellent organizational skills, superior time management skills Ability to work independently and problem solve in a rapidly changing and sometimes ambiguous environment    Why Cognizant? Improve your career in one of the largest and fastest growing IT services providers worldwide Receive ongoing support and funding with training and development plans Have a highly competitive benefits and salary package Get the opportunity to work for leading global companies We are committed to respecting human rights and build a better future by helping your minds and the environment We invest in people and their wellbeing.
We create conditions for everyone to thrive.
We do not discriminate based on race, religion, color, sex, age, disability, nationality, sexual orientation, gender identity or expression, or for any other reason covered.
At Cognizant we believe than our culture make us stronger!  Join us now! BeCognizant #IntuitionEngineered   Igualdad de Empleo y Política de Acción Afirmativa.
Cognizant es un empleador que ofrece igualdad de oportunidades.
Todos los solicitantes calificados recibirán consideración para el empleo sin distinción de sexo, identidad de género, orientación sexual, raza, color, religión, origen nacional, discapacidad, estado de veterano protegido, edad o cualquier otra característica protegida por la ley.