CUSTOMER SERVICE REPRESENTATIVE
Descripción de la oferta de empleo
• ensure customer instructions and inquiries are promptly fulfilled according to company and customer specifications • enter and verify data regarding customer orders, shipments, receipts, inventories, etc., in an accurate and timely fashion.
• support and work cross functionally with sales, it, finance and rest of xb’s supply chain to process and efficiently manage full cycle of customer orders through edi, warehouse management system (manhattan) and erp (microsoft nav).
• act as a liaison between the warehouse and the customer in administration of operations of all business channels.
coordinate special warehouse projects and special shipping requests.
• support b2b channel in executing routing guides, via coordinating pickups and deliveries to major national retails chains.
• report any problems to management and work with the appropriate department to resolve the situation and implement root cause and corrective actions to prevent future similar issues.
Detalles de la oferta
- Soluciones xb méxico / xb fulfillment
- 12/04/2024
- 11/07/2024
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