CUSTOMER RELATIONSHIP REPRESENTATIVE
Descripción de la oferta de empleo
The role will provide product expertise and best practices consultation to ensure our retailers are getting the maximum value from the product.
In addition, this role will be instrumental in soliciting in-market feedback from retailers to help the product development roadmap.
We only want the best and if you are looking to work with a fast-growing and stable American company then this position is for you.
Role and Responsibilities Discuss strategies with clients based on marketing and promotional activities that drive consumers to shop online and/or in-store.
Manage client expectations and oversee website changes to keep clientâs websites in line with their overall business strategy.
Communicate routinely and in a timely manner with clients including responses to emails, phone calls, voicemails, and meeting coordination.
 Participate in and lead webinars/conf calls with clients and field reps as needed.
 Help determine promotional content and coordinate website/digital changes as needed  Conduct monthly website reviews with clients and track progress on the priorities you establish together.
 Train and assist our clients on how to use our products and tools we offer to ensure they are aware of all the ways we can help their business  Manage requests to resolve website technical and escalating issues to appropriate departments.
We offer some of the best benefits and compensation available in the market for talented and energetic people.
Top of the market salary based on knowledge and experience Ability to work remotely 100% of salary registered at IMSS (as it should be) Retirement housing and social security are of course included within the 100% registry of IMSS Private minor and major medical Insurance with $ MXN in coverage for employee and direct family 20 days Christmas bonus Life and Disability Insurance with $ MXN in coverage Savings Fund with 100% company-match policy.
Great work environment / relaxed atmosphere 15 vacation days from the first year of employment Gym membership sponsorship Fully stocked kitchen in new office space 24-hour access to office installations after work hours and during the weekend if needed Direct working relationship between client and employee
Detalles de la oferta
- Colombia
- En todo México
- Sin especificar - Sin especificar
- 23/04/2024
- 22/07/2024
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