CUSTOMER CARE REP
Descripción de la oferta de empleo
We seek a master communicator.
The Customer Care Representative will be responsible for serving as customer liaison for a portion of ASSA ABLOY Entrance Systems’ Key Accounts.
The CCR will be expected to deliver highly effective, efficient communications over the phone, in person, and in writing, and have proficiency in Word, Excel and Outlook.
This position is the bridge between the company’s service groups and customers, and plays an integral role in the company’s overall success.
Experience in a similar high-paced, customer service environment is essential.
Responsibilities.
Maintaining the relationships with company’s major customers.
Updating customers with job completion statuses via email, phone, and portal.
Answering technician and customer phone calls and email requests.
Closing out and ensuring work orders are in a billable status on customers’ portals.
Preparing customer quotations for service repairs.
Maintaining customer reports and workflow management.
Proactively following up with customers upon request (phone/email).
Ability to multitask and juggle many assignments simultaneously.
Ability to operate in a fast-paced, high call volume, customer-focused office environment.
All other duties as assigned.
Requirements.
The successful candidate will possess the following experience.
Must have prior experience working in a high-paced, customer service environment.
Proven hands-on experience in developing customer relationships.
Exceptional communication (written/verbal) skills.
Organized self-starter with an innovative system of follow up.
Ability to prioritize and execute required tasks with urgency.
Ability to take direction.
Ability to read and follow instructions, both written and verbal.
Must be a team player.
Proficient in MS Office Programs (Word, Excel, Outlook).
Must have a high school diploma; some college preferred.
We are the ASSA ABLOY Group Our people have made us the global leader in access solutions.
In return, we open doors for them wherever they go.
With nearly colleagues in more than 70 different countries, we help billions of people experience a more open world.
Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.
As an employer, we value results – not titles, or backgrounds.
We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities.
Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Detalles de la oferta
- ASSA ABLOY
- En todo México
- Sin especificar - Sin especificar
- 09/05/2024
- 07/08/2024
Campaña de customer service para una empresa de telefonia muy importante de estados unidos... planes de crecimiento a corto plazo... prestaciones de ley + seguro de vida... requisitos del puesto 18 años en adelante inglés avanzado conversacional preparatoria terminada 1 año de experiencia en call center......
Resolve complaints and customer problems in an efficient, professional and friendly manner... description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... placing new order/volume orders, handling existing orders, returns/replacements......
Respond to customer inquiries via phone and email with care and urgency... title: customer service agentdepartment: contact centerlocation: tecnoparque (this is an on-site position)summary: the customer service agent is responsible for providing exceptional customer support by promptly resolving a variety......
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable... what are your responsibilities: receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage preparing......
This role will also maintain records of contacts and attempted contacts with delinquent account customers as well as records of any payments collected from the customer... learn more about our perks and culture!- competitive pay comprehensive benefits package the bilingual customer service representative......
With calls experts this is not just a job, this is a real career! we are looking for a customer service agent to process inbound and outbound calls remotely... customer service agent - work from home, full-time only calls experts is a global contact center solution provider with 15+ years of experience......
Importante empresa que brinda soluciones de etiquetado para marcas y empresas, esta en búsqueda de tu talento como bilingual customer service: principales actividades: asistir en el proceso en el cual un trader o un cliente ingresa los detalles de una orden de compra mantenimiento de registros y seguimientos......
¿te gustaría ser parte de este equipo? nuestra customer development executive es la encargada de la atención y retención de clientes para méxico, colombia y usa... si tienes experiencia en atención al cliente esta posición puede ser para ti... de lunes a viernes de 9:00h a 19:00h (hora méxico) requisitos......
¿te gustaría ser parte de este equipo? nuestra customer development coordinator es la encargada de la atención y retención de clientes para méxico, colombia y usa... si tienes experiencia en atención al cliente esta posición puede ser para ti... requisitos del puesto- egresada en comunicación social......
Requisitos del puesto requisitos: bachillerato o licenciatura ingles intermedio / avanzado experiencia en atención a clientes 6 meses (deseable) otros datos del puesto ¡postúlate o comunicate al 8711434716 e inicia tu proceso con nosotros!... importante empresa solicita para contact center agente bilingüe......
