TRABAJO TECHNICAL CUSTOMER SERVICE ADVISOR ZONTECOMATLÁN DE LÓPEZ Y FUENTES, VERACRUZ DE IGNACIO DE LA LLAVE

Manage technical escalations and provide proactive technical updates to the sales community... technical marketing, product management, it, etc...

Manage / implement customer proofs-of-concept for new service capabilities... service mgmt (itil) expertise and itsm tools knowledge... job specifics/responsibilities:...

The sc success indicators are the following: functional/technical expertise: has and strives to develop functional expertise, technical breadth and depth and thought...

Key advisor to executive management in influencing the strategic decisions... be a strong advisor to executive management - maintains the culture of "best in class"...

Strong business acumen and technical knowledge across multiple business units, with an understanding of emerging trends... develop technically feasible long-term...

Shape business model, technology development and customer value proposition evolution... you will drive and lead the continuous improvement of the processes and...

Provide technical advice on processing technology, capability, risks, costs... develop initiatives for continuous business process improvements, always in compliance...

Resolves technical issues of moderate complexity within a given technical area... supply chain, customer relationship management, hr, finance)...

Provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship...

Experience in test design and measurement, customer segmentation, cleanroom technology, mta, and mmm... responsibilities proactively reviews technical literature...

• contributes to the development of overall strategies and long-term goals of the organization by acting as an advisor to the senior management...