TRABAJO SUPPORT SERVICE TECHNICIAN SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

Provide ams support quality assurance - meet regularly with ams support leaders to discuss kpis, slas, and other metrics to ensure high performance of support teams...

Answers inbound inquiries via telephone, emails, and chat regarding service and warranty procedures, parts, and technical watch information... assists in processing/answering...

Provide technical support to internal and external clients... ensure that automation team collaborators have the necessary tools, platforms, and service attitude...

service level management: responsible for monitoring and managing service level performance... if service levels are at risk of not being met, take immediate action...

Position challenges support the investigation of possible causes that lead to claims by the final consumer... maintenance cloud services • monitor that the arkik...

Main responsibilities support the development of the enterprise risk agenda develop profiles and dossiers develop geopolitical and political analyses and reports...

Our customer service team focuses on helping our customers with our products... as a customer service representative, you’ll work directly with our customers over...

Experience giving service to different stakeholders... content creation: design and develop engaging content to support organizational culture initiatives...

Create and implement processes and policies to support the overall business... opportunity to engage with other areas of marsh business to understand the full scope...