TRABAJO SENIOR CUSTOMER SUPPORT SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

Provide ams support quality assurance - meet regularly with ams support leaders to discuss kpis, slas, and other metrics to ensure high performance of support teams...

Ensure customer satisfaction with the arkik automation platform... provide technical support to internal and external clients... support improvement projects for...

Position challenges support the investigation of possible causes that lead to claims by the final consumer... job description ensure the deployment of arkik's...

Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information...

Internal/external relations internal product management, development, service design leads, supply chain, customer experience, change management, regional leaders...

Assisting with customer questions... keeping records of customer interactions, transactions, and comments... our customer service team focuses on helping our customers...

support communication, training & adoption efforts... customer experience, procurement, legal, supply chain, ohr, etc... the consultant must navigate conflicting...

Main responsibilities analyze markets' conditions and competitors' strategy and performance to identify opportunities towards improving cemex positioning in the...

support in preparing consolidated financial statements and footnotes... elaboration of reports for the senior vp of controllership... job description in this position...

Understand and center on customer needs... (ppc and some others) support and follow-up in new company initiatives to ensure the control environment...

Qualifications: workforce management experience: prior experience in real-time analysis and workforce management within a contact center or customer service environment...

Gather useful information from customer and competitor data... create and implement processes and policies to support the overall business...