TRABAJO CLOUD CUSTOMER SUPPORT SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

Maintenance cloud services • monitor that the arkik batch application is in constant communication with the arkik cloud service... job description ensure the deployment...

Provide technical support to internal and external clients... ensure customer satisfaction with the arkik automation platform... support improvement projects for...

Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information...

Assisting with customer questions... keeping records of customer interactions, transactions, and comments... our customer service team focuses on helping our customers...

Understand and center on customer needs... (ppc and some others) support and follow-up in new company initiatives to ensure the control environment...

Qualifications: workforce management experience: prior experience in real-time analysis and workforce management within a contact center or customer service environment...