TRABAJO BUSINESS PROCESS SERVICE NOW REFORMA, CHIAPAS

Follow defined process to escalate incidents to second level team... about the role in this opportunity as service reliability analyst, global command center, you...

Strong it service management and standards experience... responsible for monitoring and analyzing business operational and technical key metrics...

service reliability analyst the global command center (gcc) is a new technology team within the it service management organization responsible for driving technology...

Takes an active part in the continuous improvement process... a bachelors degree in business and previous experience working in the oil and gas industry, specifically...

Knowledge of the main service cloud configurations: community maintenance and generation, knowledge, mass email message omni-channel, social service...

Its creative problem solving with legal, process and technology hats on... understand the potential client's business and operational objectives and recommend a...

May go on critical jobs where service quality or job complexity could be an issue... this position is a mentoring role over the associate technical professionals...

Ability to bridge between business requirements, user research, branding, visual design, and technology... create wireframes, storyboards, user flows and process...

Communicates with internal customers, business lines, pm&l, and maintenance leads to ensure planning activities are prioritized in line with business demands...

Plays an active role in the business planning process... skills typically acquired through completion of an undergraduate degree in business administration, marketing...

Previous 1+ years procurement or vendor management experience experience with procurement systems such as ariba, sap, and service now is a plus experience in or...

May work with the local business development personnel to insure customers are kept current on technology... may maintain job schedules and liaise with customers...

Strong sense of customer service... able to successfully communicate with business partners, management, and technical team members... social impact: eight employee-driven...