TRABAJO FIELD SERVICE MANAGEMENT OJUELOS DE JALISCO, JALISCO

service delivery management – manage the overall t&d service delivery of learning technology solutions... service transition and knowledge management – facilitate...

Git / bitbucket, service request automation, proactive service monitoring & alerting, data lifecycle management... jenkins, source code management – for ex...

Role / policy / tag based access provisioning, connectivity, ci / cd – continuous integration & deployment, service request automation, proactive service monitoring...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

· you have good exposure to rdbms concepts and experience working with sql programming to query snowflake metadata to gather insights and visualize on platform usage...

Skilled in vendor management... highly skilled in learning management systems configuration and management... proven customer-oriented focus and customer service...

·        communicate comfortably and effectively with customers and management ·        demonstrable subject matter expert on service...

Accredited certifications from scdm/acdm or any vendor offered data management trainings... ) experience of change management process in gxp validated saas environment...

Identify and assist with effective risk & issue management... project management : lead the end-to-end execution of mobile app projects, including managing the upload...

·         experience in service management tools, servicenow or remedy... ·         experience working in a shared service environment...

Generate reports on application performance, usage statistics, and support activities for management review... coordinate with vendors to obtain and apply software...

Experience working with jira, service now and automated testing tools (jenkins, bamboo, jira, confluence, ci cd tools - ansible, etc... about astrazeneca astrazeneca...

Experience in integration of ci/cd processes into existing change & configuration management scope (i... servicenow & jira) preferred skills itil...

Responsibilities · support end-to-end proposal development with a focus on opportunity qualification, response planning, team formation and orchestration, and...

•         partnerwith other service providers and application vendors to ensure sap systems areup and operational... •         bachelor’sdegree in computer...

Skills must have general: • bachelor's or master's degree either in cs, ee, or ec engineering • experience in the automotive industry or mw development experience...

Experience in workday reporting tools experience in creating detailed system integration specifications, field mapping, and system process designs...

Interviews, surveys, usability testing, field trials – and how they fit into a full ucd process...  you will coach/mentor junior ux staff in core ux skills as well...