TRABAJO CUSTOMER SUPPORT TECHNICAL SPECIALIST HERMOSILLO, SONORA

Providing technical support with attention and adherence to quality processes... centroexperience in tech support and customer servicewhere will you be workingcol...

• providing technical support with attention and adherence to quality processes... • always offer the customer the best solution, ensuring customer satisfaction...

Strong team orientation and customer focus... one (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative...

Foster and proactively build customer relationships in the region through customer visits... completes quality-related sections on customer surveys...

In this role, you handle inbound and outbound calls, helping to support customer service, technical support, and customer sales interactions... essential duties...

You'll make a difference to customers and the company, providing support to over-the-phone customer service, sales, and technical support agents...

Provide support to sales and marketing personnel on customer calls... understand industry and customer specs to determine applicability to product...

•    provides timely resolution of problems or escalation on behalf of customer to appropriate technical personnel...

Creates customer innovation/influencer relationships... contributes to by r&d technical roadmap...   -defines, coordinates, and drives technical activities...

Oversee, contribute, and maintain action items in technical conversations with the customer... project manager, you will: support the new and current high voltage...

Responsible of the voice of the customer feedback  facilitate action plans for customer specific demands/complaints... experience using customer portals  experience...

Develop and grow customer territory... liaison for customer specifications and requirements, to support development of new product offerings...

They execute the competitive bid, negotiation, contracting processes and/or technical continuous improvement for assigned commodities or services; collaborate across...

Provide strong support for all te manufacturing plant(s) within region... ensure supplier launches and ppap align and are completed in line with overall program...

Creating the work instruction of all products to support injection production and customers... ) knowledge in cad and mold flow injection molding machine robotics...