TRABAJO CUSTOMER SUPPORT TECHNICAL SPECIALIST GUADALAJARA, JALISCO

Years of saas troubleshooting experience in a technical support capacity... meet and exceed client’s customer support service level goals for areas of product...

Nth: facing customer skills... in one sentence responsible for providing outstanding technical support to a global customer base... software support experience (l2...

Years of relevant industry experience excellent communication skills and ability to respond to customer queries quickly experience dealing with teams in different...

customer communication... demonstrates basic customer and sales support skills... champions’ customer causes to the mutual satisfaction of the customer and company...

Maintain customer satisfaction... think training, conferences, certifications, and support for advanced degrees... train other team members on contractual scope...

In one sentence looking for a software support engineer responsible for providing best-in-class technical support to a global customer base...

What a typical day looks like: review and communicate customer technical sustainability expectations... assess the problem the cause and provide technical support...

This role offers the chance to be the first point of contact for customers seeking technical support and to perform remote troubleshooting...

Our employees support our approximately customers in their digital transformation... provide technical support and troubleshooting assistance to users experiencing...

This position will support the company's sustainability/esg customer-facing function, focusing on the compliance aspects of customer and regulation requirements...

Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews)... you will take an active role in technical...

Reproduce customer issues to verify problems and document steps to replicate for support and operations teams... strong understanding of how to navigate technical...

Requirements: key qualifications bachelor's degree in computer science, engineering, or related field or relevant equivalent technical experience...

In one sentence responsible for providing best-in-class technical support to a global customer base... •    you will communicate with internal/external...

●simplify technical topics to make them approachable, matching individuals' comfort levels with technology during onboarding sessions... ●stay organized and detail-oriented...

To 1 year of experience - english: advanced level/experience in conversational and technical english... professional development: our dedicated learning & development...

technical ownership - assumes technical accountability for his/her specific work products within an application and provides technical support during solution...

Relevant degree or equivalent experience in customer service or a related field... preferred technical and professional expertise preferably supporting clients with...