TRABAJO CUSTOMER SERVICE NATIVE LEVEL GUADALAJARA, JALISCO

customer service representative  - experience: minimum of 3 years in a contact center specifically in customer service role, preferably supporting clients with us...

Meet and exceed service level goals... advanced english level... we have an exciting opportunity for an exceptional individual to work supporting one of our clients...

Additional accountabilities: meet commitments to customer... fulfill service request form appropriately for the customers... plexus delivers customer service excellence...

Facilitate customer and team meetings to ensure schedule, budget and customer expectations are met... plexus delivers customer service excellence to leading companies...

Verify changes align with customer data package and proper customer approval has been received... request missing or incomplete data from the customer...

Lead creation of customer defined quality reports... customer support: serve as the primary customer contact for quality-related issues, including specification...

Support customer specific capital equipment justifications... manage equipment obsolescence and end of service support... manage site technology transfer to support...

customer communication... champions’ customer causes to the mutual satisfaction of the customer and company... demonstrates basic customer and sales support skills...

Proactively partners with service line leadership and the regional service leaders to drive consistent and efficient delivery experiences... __________________________________________________________________________________________________________________________________...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

customer relationship management • responsible for customer satisfaction through quality of service and through regular, proactive, and precise on-site communication...

Travel to customer site for early engagement (with customer focus team staff)... coordinate customer visit for first build onsite... works in tandem with transition...

These exceptional customer experiences start with you... provides the highest level of support to the technical operations groups and junior level engineers...

Key job accountabilities: provide customer service excellence in supporting plexus teammates through incident support, management and resolution...

Plexus delivers customer service excellence to leading companies by providing innovative, comprehensive solutions throughout a product’s lifecycle...