TRABAJO CUSTOMER EXPERIENCE PERFORMANCE LEADER GUADALAJARA, JALISCO

Preferred experience... advanced customer focus and customer service skills... manage the overall performance of a team of customer service representatives...

experience working in an agile environment using the scrum methodology... experience driving larger project initiatives by working with multiple stakeholders...

You will engage with an experienced cross-disciplinary staff to conceive and design innovative customer experiences... amazon echo, firetv) at a high-quality bar...

These exceptional customer experiences start with you... youll contribute to the success of the customer experience and the overall success of the team...

Travel to customer site for early engagement (with customer focus team staff)... coordinate customer visit for first build onsite... works in tandem with transition...

These exceptional customer experiences start with you... you'll contribute to the success of the customer experience and the overall success of the team...

Set clear performance expectations and objectives for team members, regularly providing feedback and conducting performance evaluations... provide and close collaboration...

Facilitate customer and team meetings to ensure schedule, budget and customer expectations are met... providing feedback on performance and career development needs...

Intermediate microsoft office experience... experience with customer data such as bill of materials, drawings, specifications etc... verify changes align with customer...

Lead creation of customer defined quality reports... customer support: serve as the primary customer contact for quality-related issues, including specification...

Seven (7) years of related experience is required... serves as the customer’s primary point of contact and manages customer expectations in regards to project team...

Solid customer service attitude... experience managing a high performance, sales team... ability to understand and analyze sales performance metrics...

Support customer specific capital equipment justifications... support product engineer during performance qualifications (pq)... manage site technology transfer...

Automation experience in python scripting and bash... management project tools experience in: jira, rally, confluence... 1-2 years of experience as an embedded software...

These exceptional customer experiences start with you... together, we are transforming the world of customer experience by helping our clients design and deliver...

experience with analysis and modelling project management experience... experience with data governance and compliance... 5+ years of experience in similar role...

Coordinate discussions with selected vendors or suppliers regarding goal setting, performance criteria, and performance review... desired experience and technical...