TRABAJO HELPDESK SUPPORT CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

Meet the team the level 1 global technical support agent's role is to provide professional, courteous, and effective technical support and customer service to all...

Incident management support... act as a support function for all field activities, ensuring optimal utilization and productivity of field forces...

Experience in helpdesk support, desktop support, it support, it service desk support... we also have a culture deeply dedicated to enabling conversations and providing...

* provide robust support fully aligned to strategic objectives and adopting cloud integration and information systems technologies...

Provide support to other roles within the organization... responsible for providing support as an ad administrator to the organization... microsoft ad (active director) responsiblefor...

* establish and maintain standards by supplying functional documentation, including diagramming, for cross training and support purposes as directed...

* access request configuration * confioguration of certification campaigns * experience working with the sailpoint consulting and support team * operation...

Activities contributes to assigned investigation tasks and actively participates in the investigation process, using tools and techniques, data analysis techniques...

In this role, you will also be responsible for informing clients of progress and advising on workarounds where necessary, as well as support and maintenance of end-use...