TRABAJO BILINGUAL CUSTOMER SERVICE PLUS CIUDAD DE MÉXICO, CIUDAD DE MÉXICO

bilingual customer service representative –spanish-english   breaking news: ttec obtained the “best workplaces ” recognition from computrabajo, the employment leader...

Programming skills it’s a plus... bilingual (english and spanish) is obligatory... any cisco competitor knowledge will be a definite plus... you will drive the architecture...

What do you need for this position?: 1+ years of related experience and/or training in the field of customer service or call centers... attend to them in a professional...

Resolve client service requests (ad-hoc reports, license renewals, file-copies... service delivery consultants support clients by providing solutions and deploying...

Utilize a combination of deep analytics knowledge and customer service skills to empower stakeholders to conduct self-service analysis effectively...

Have a relentless focus on customer service alongside deep technical expertise... and netflix customer service (cs) is here to assist customers when they need help...

customer satisfaction... mba, ms or similar degree would also be a plus... must be bilingual and fluent in both english and spanish (read, write, converse)...

Management and managing customer expectations... who you are ? 5 + years in the field, consulting or support services conversational english required proactively...

Passionate about client service excellence... this role will need your skills in requirements analysis, workshop facilitation, customer management and product configuration...

English is a plus...     work relations internal: cdh head of strategic customer engagement product portfolio team medical team service/clinical team access radiology...

Assists with task/project implementation for assigned customer engagements... knowledge of at least one customer vertical / it industry ccna is a must, ccnp/ ccie...

The intelligent heart of customer experience zendesk software was built to bring a sense of calm to the chaotic world of customer service... we are an aa/eeo/veterans/disabled...

What skills and experience will you need for this role? good knowledge of service assurance processes regarding etom/itil standards; deep understanding of the communications...

·          utilize the cisco technical service lab to recreate and resolve customer issues... ·          recommend technical solutions to improve customer operations...

Knowledge on fusion applications is a big plus... experience with jira and confluence is a plus... they are also expected to collaborate with the core product development...

Understand customer core work processes and develops programs or solutions to achieve both business results and build customer satisfaction... nada ha cambiado...

customer satisfaction is in your dna... ·        ability to prioritize workload while managing customer commitments... o    provide internal and external executive...

Proofpoint experience is a plus... these exceptional customer experiences start with you... bringing smiles is what we do at ttec… for you and the customer...

• experience in microsoft access, alteryx, excel macros, power bi and automate are a plus... we are not a direct customer facing team; however, we support mastercard...