STRATEGIC CUSTOMER TECHNICAL PROGRAM MANAGER

Job Details.
Job Description.
Come join us in the Xeon Products and Solutions (XPS) Software Group.
We're in search of a highly qualified candidate to join our Strategic Customer Engineering (SCE) team within our larger XPS Software Group as a Technical Program Manager.
In this role, you will.
Apply deep knowledge of software to influence customers, both internal and external, to achieve strategic objectives of the Strategic Customer Engineering (SCE) group.
Contribute technical expertise to the implementation of executional discipline, working with cross-functional teams across XPS SW (XSW) and investigate technical roadblocks to help resolve and drive results.
Manage complex projects and programs that are directly tied to the development and implementation of robust systems and processes necessary to deliver crisp execution.
Lead reviews with SCE staff and XSW leads for cross-team programs, providing transparency into the health and risks of individual projects.
Manage teams to meet or beat program level milestones and prioritize deliverables to meet strategic needs.
Drive requirements scoping, analysis, priorities and planning including interdependencies, business and customer priorities, staffing constraints, and schedule optimization across multiple SW teams.
Exhibit knowledge of customer gaps, needs, and required usages to drive teams to delivering high ROI products.
Advise and mentor the project/program management teams, providing guidance and leading the advancement of project management competencies.
Exercise thought leadership to innovate new processes and procedures within the software engineering domain.
Oversee programs that require business acumen as well as interaction and domain knowledge in software.
Behavioral traits.
Excellent communication skills (English and Spanish), both technical and nontechnical.
Advanced Leadership and mentorship skills.
Passion to exceed expectations and constantly push the envelope.
Willing to continuously learn.
Qualifications.
Minimum qualifications, You must possess the below minimum qualifications to be initially considered for this position.
Bachelor's degree (or higher) in a technical or engineering field.
6+ years of industry work experience or equivalent.
3+ years of work experience as a program manager in a technical domain.
3+ years of work experience managing multiple technical projects or complex programs, also interacting with all levels of management.
Advanced English level.
Preferred qualifications, Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.
5+ years of work experience as a program manager in a technical domain.
3+ years of work experience with hardware and software integration and deployment.
1+ years of work experience deploying software solution on public cloud.
Proven success managing risk.
Job Type.
Experienced Hire Shift.
Shift 1 (Mexico) Primary Location.
Mexico, Guadalajara Additional Locations.
Business group.
The Data Center & Artificial Intelligence Group (DCAI) is at the heart of Intel’s transformation from a PC company to a company that runs the cloud and billions of smart, connected computing devices.
The data center is the underpinning for every data-driven service, from artificial intelligence to 5G to high-performance computing, and DCG delivers the products and technologies—spanning software, processors, storage, I/O, and networking solutions—that fuel cloud, communications, enterprise, and government data centers around the world.
Posting Statement.
All qualified applicants will receive consideration for employment without regard to race, color, religion, religious creed, sex, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, military and veteran status, marital status, pregnancy, gender, gender expression, gender identity, sexual orientation, or any other characteristic protected by local law, regulation, or ordinance.
Position of Trust N/A Work Model for this Role This role will be eligible for our hybrid work model which allows employees to split their time between working on-site at their assigned Intel site and off-site.
In certain circumstances the work model may change to accommodate business needs.
Intel provides reasonable accommodation to applicants and employees.
For more information on our Reasonable Accommodation process, please click here.
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