CUSTOMER SERVICE ANALYST
Descripción de la oferta de empleo
• resolves customer complaints, troubleshoots issues to determine best path for resolution.
• correctly documents customer interactions and tracks email & call types.
• maintains support service levels and upholds luxottica’s customer service standards.
• routes wholesale orders to outbound customers and serves as the primary contact for the scheduling and pickup of wholesale orders.
• coordinates efforts with shipping department for on-time orders palletization.
• follows up with operations, carriers & customers for on time wholesale shipping.
• keeps track of wholesale shipments and bols for chargeback minimization.
• owns follow up with internal and external customers to resolve inquiries regarding order status, shipping status and stock availability.
• performs all other duties as assigned.
Detalles de la oferta
- Essilor tijuana Óptica, s. de r.l. de c.v.
- 18/03/2024
- 16/06/2024
Description the newrich network is hiring a customer service agent to handle incoming support tickets for our digital platforms... resolve complaints and customer problems in an efficient, professional and friendly manner... this is an awesome opportunity to get in on the ground floor of a fast growing......
Excellent customer service skills in both written and verbal communication... title: customer service agentdepartment: contact centerlocation: tecnoparque (this is an on-site position)summary: the customer service agent is responsible for providing exceptional customer support by promptly resolving a......
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable... what are your responsibilities: receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage preparing......
Learn more about our perks and culture!- competitive pay comprehensive benefits package the bilingual customer service representative is responsible for contacting borrowers with delinquent accounts, collecting past due payments, and providing appropriate payment solutions to cure borrower’s delinquency......
You will provide friendly, professional, confident, and insightful service to help resolve customer travel issues and make their experience memorable... what are your responsibilities: receiving and directing incoming calls, greeting, and advising customers, tagging, and handling baggage preparing......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Exposición al trabajar con clientes de diferentes países de américa latina, fomentando la comprensión cultural y el crecimiento... únete a nuestro dinámico equipo en una empresa líder en fintech y embarca en un camino profesional gratificante con claras oportunidades de desarrollo......
Importante empresa solicita para contact center agente bilingüe para atención a clientes 100% funciones: atención a clientes vía chat, correo o llamada, referente a los servicios ofrecidos, prospección, ordenes de compra, cotizaciones... requisitos del puesto requisitos: bachillerato o licenciatura......
Passionate about client service excellence... this role will combine skills in requirements analysis, workshop facilitation, customer management and product configuration... demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes......
Passionate about client service excellence... this role will need your skills in requirements analysis, workshop facilitation, customer management and product configuration... demonstrate the configurations through the iterative development of prototypes to gain customer acceptance of the business processes......
