Pmo

• Ensured the compilation of information on time investment of the team on all innovation projects with a tool that allowed to collect status of all projects, make time projections and monitor the workloads in real time; resulting in an optimization of 85% of our profitability rate (hours planned vs hours executed)
• Designed and implemented different initiatives as the “Learning index”, among others, to understand and optimize inner operations & innovation projects, resulting in greater visibility of the investment of time, resources and distribution of workloads of the team; information used for the director of people for the human and technical team skills development program
• Categorized internal time between operational and strategic; information used by the executive committee in order to define organizational growth in the next year and the distribution of strategic times of the entire organization according to strategic vision
• Improved constant communication with PMs in order to ensure the planning and execution of main activities, update the status of each Project with the advances to present to clients providing PMO services across all aspects of projects lifecycle. Implementing the habit of raising awareness and making the investment of time visible through cultural rituals. (90% acceptation)
• Assigned strategically team members to projects through a better understanding of the occupancy rate of each person at Cirklo resulting in a better balance of  workloads and mitigation of burnout. Evaluated more than 50 projects post delivery in order to report KPIs and provide recommendations

• Designed the user experience of an e-learning that aims to create Unilever employees awareness about inclusion, diversity and disability. Unfolded insights through generative workshops and user interviews that led to creating design principles used to adapt all the specialized content and the learning experience, using gamification as one of the main mechanisms
• Collaborated on the design and execution of a prototype exploration process with potential users of an IoT product for Rotoplas, through investigation, benchmark, sample design with psychographic profiles, user personas archetypes, user interviews, generative workshops and on field experiment, resulting in qualitative insights of the experience of users using Rotoplas technology, used by the UX, R&D and Marketing areas to build a better product development and positioning strategy
• Developed and created the innovation portfolio for SURA Mexico, through a process of definition of the internal innovation levels, corporate and open innovation initiatives, horizons, KPIs and selection criteria by stage, resulting in a tool that allows the SURA team to track in real time their portfolio of initiatives, projects and metrics. Facilitated the Train the Trainers workshops to more than 50 employees in the innovation methodology of the company, based on design thinking, service design and human centred design methods
• Developed main proposals for actual and new clients of Cirklo’s services, including Talent and Culture Development with Purpose, Product and Service Strategies and Transformative Models

• Advised over 60 clients of the top 500 Mexican companies in issues relating the management, investigation and impact of ethical concerns in the organization which led to the creation of risk control protocols, communication plans, codes of ethics, among others, resulting in the reduction of unethical complaints, regulations fulfilled and strengthen of organizational culture 
• Designed and created a new service focused on risk analysis and management of the organizational culture using the strategic thinking methodology & data of previous ethical reports and the benchmark of several industries, attracting new clients and adding value to current ones 
• Developed main proposals & deliverables for actual and new clients of the whistleblower’s service, including reports and documentation of risk controls Matrix for strategic and operational processes, and communication strategies 

• Organized an event for firms of the construction industry to which 60 professionals attended; obtained financial support from major local firms; persuaded four CEOS and government representatives to participate as speakers; chaired the event’s discussion panel 
• Analyzed and redesigned the organizational structure of a firm focused on environmental consulting; drafted guidelines and reduced operational dead times by 20% 
• Studied, analysed and redesigned the aforementioned firm’s cost structure to recommend changes in the services provided, resulting in the creation of new products and services & clients segments to focus on, which improved profitability by 30% 
• Designed and conducted the purchase of a franchise for a client in the retail industry; corrected and determined the financial structure of the franchise, to establish the company’s breakeven point 
• Structured diverse entrepreneurship projects based on Systems Dynamics, combining non-linear variables, feedback loops and strategic decisions in the future, to make visible the performance of the different variables that compounds the project. 
• Conducted a design thinking process, resulting in the creation of a dynamic Business Model Canvas through the development of a specific Dynamic Simulation Model for different entrepreneurship projects 
• Delivered a lecture in the Luis Amigó University on empathy and innovation to 50 senior communications and journalism students 

• Co Founded AIESEC in the Universidad de Antioquia; worked with a team of five to collect the data requested for AIESEC’s National Office; designed the marketing material used to recruit 160 new members; audited day-to-day operations & strategy as an Executive Board member 
• Created the corporate identity, including logos and strategies for organizational development, resulting in institutional strengthening and re-adequation of operations within the purpose and culture of the local office 
• Designed, constructed, and implemented Key Performance Indicators (KPI) and efficient cost structures for the Marketing & communications area 
• Awarded the Best Manager, Salesman and Proactive -Learning trophies 
• Persuaded the Institución Universitaria Salazar y Herrera’s President to sign a contract worth $30M COP with AIESEC, to provide financial aid for 20 students on exchange programs; obtained a position to hire a foreign trainee 
• Promoted and marketed a cultural event to which over 800 people attended; negotiated advertisement across local mass media; led a team of 12 students of engineering, management, law, communications and design, to negotiate and provide logistic support 

B.Sc. Graduated with honors, International Business; August 2016 
• Published Thesis: Intercultural Negotiation: Behaviors of North American and Colombian  Negotiators; interviewed thirty US negotiators and thirty Colombian mediators 
• Obtained a 50% scholarship from the school to attend English improvement courses in Boston, MA 
Additional Courses 
• Strategic Project Planning & Leadership, SENA 
• Online Project Management PMBOK, Udemy