TRABAJO SENIOR CUSTOMER SUPPORT ZAPOPAN, JALISCO

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Good understanding of customer support experience... product manager for support... work to integrate with internal products and services to enhance customer effectiveness...

Assist in providing information and support to company field personnel regarding previously reported items and resolutions to increase productivity...

Prior relevant experience in providing technical customer support... as a member of the support organization, your focus is to deliver post-sales support and solutions...

support engineer... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Understand customer business processes... passion for driving customer satisfaction... effectively consults with management of customer organizations...

Designing and envisioning concepts and experiences to customer needs and objectives... the cx team is responsible for the design of oracle’s customer service cloud...

Experience running large scale customer facing web services... a minimum of 1 to 5+ years’ experience of running large scale customer facing web services...

You’ll work with tight timelines and manage a full customer portfolio... collaborating with the consulting delivery team, the role involves swiftly assessing customer...