TRABAJO PRODUCT SUPPORT SPECIALIST TECHNICAL ZAPOPAN, JALISCO

This position is for a technical support professional with a functional background in financials... functional/technical background in assigned product area (...

product manager for support... drive product specifications, new product introduction and or strategy... communicate product strategy and functionality...

This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting...

Desired technical skills... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Previous experience delivering finely tuned product strategies... drive the execution of all product lifecycle processes for products, including product research...

support engineer... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

* support supply chain requests as required... * investigate and report on systemic product failures... * experience with oracle agile product lifecycle management...

(university degree) in technical field or equivalentexperience required... jd edwards enterpriseone functional product support engineer - as a primary point of contact...

As a member of the help desk, develop a complete understanding of the oracle product line while providing phone support to internal employees and/or outsourcing...

Practical experience in information security, vulnerability management, application security, and/or product security... basic knowledge of user experience (ux)...

Understand and explain the affect of product architecture decisions on distributed systems... understand the end-to-end configuration, technical dependencies, and...

Coordinate and drive the implementation of product changes (pcn) and improvements to the product (eco’s, ecn's, product deviations, use of alternate parts, etc...

product support, product development etc)... proactive support includes performing technical assessments of customer environments, applied research, advice on product...

Keep up to date on current and new product rollouts to ensure functional and technical knowledge, as well as training and presentation skills are continuously upgraded...

Collaborate with other product teams... demonstrable technical leadership and mentorship skills... work closely with architects, product and program managers to...

Aligns organizational goals with technical vision, formulates technical strategy to deliver leadership solutions, and demonstrates a track record of relentless execution...

Validated experience in ux or product design... provide product usability, evaluation and support to product development teams, including the analysis and investigation...

Strong technical writing and verbal communication skillscareer level - m2... you will interact with product managers and liaise with leads from other development...