TRABAJO GIVE TECH SUPPORT CUSTOMER ZAPOPAN, JALISCO

We also encourage employees to give back to their communities through our volunteer programs... assist in providing information and support to company field personnel...

Good understanding of customer support experience... product manager for support... work to integrate with internal products and services to enhance customer effectiveness...

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Prior relevant experience in providing technical customer support... as a member of the support organization, your focus is to deliver post-sales support and solutions...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Provides outstanding customer service... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Ensure high customer satisfaction and referencability... mentor new education consultants and support ongoing development... ensure timely team readiness to support...

Understand customer business processes... passion for driving customer satisfaction... effectively consults with management of customer organizations...

Author and contribute to customer facing user guides, notifications and self-service provisioning interfaces... mba/bs/b tech/be/m tech degree with 9+ years of experiencewith...

Educate and walk the customer through the problem-solving process... will have strong customer-centricity mindset and the passion to work in service support line...

· understand customer business processes... we also encourage employees to give back to their communities through our volunteer programs...

Document, troubleshoot, and escalate support issues beyond defined parameters... translate customer business requirements into viable business solutions or re-engineering...

Experience in customer support is a plus... high sense of customer orientation... 2+ years of proven experience and knowledge of tech support...