TRABAJO CUSTOMER SUPPORT FULL TIME ZAPOPAN, JALISCO

As a member of this fast-paced, leading edge database/applications company, work with the team to deliver real time 24x7 enterprise-wide technical support for internal...

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Take full ownership of multiple concurrent customer training projects... drive value with the customer... full professional proficiency in english and spanish...

full stack developer... participate in the full life-cycle delivery of complex software applications in a cloud environment... integrate functionality with external...

Provides outstanding customer service... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

Reviewing customer tenants to identify adoption opportunities (feature adoption tenant reviews)... providing one-on-one consulting guidance to accelerate customer...

• participate in prototyping new customer facing platform services... we, as a team, work towards improving the customer interaction, support and engagement experience...

Escalate at the right time customer issues to technical account manager where relevant... deliver hands-on activities in customer maintenance windows...

Ensure high customer satisfaction and referencability... mentor new education consultants and support ongoing development... ensure timely team readiness to support...

We work with customer facing products that are highly visible and on initiatives that directly impact devices goals of increasing customer engagement with devices...

Educate and walk the customer through the problem-solving process... will have strong customer-centricity mindset and the passion to work in service support line...

You will be a “hands on” contributor to support and troubleshoot issues, resolve problems, and keep the feedback flowing... our objective is to leverage the voice...