TRABAJO CUSTOMER SUCCESS ASSOCIATE ZAPOPAN, JALISCO

Providing one-on-one consulting guidance to accelerate customer feature adoption (feature accelerator)... reviewing customer tenants to identify adoption opportunities...

Responsible for understanding and improving customer satisfaction scores for their overall team... excellent knowledge of call center operations, best practices...

Good understanding of customer support experience... demonstrated success defining and launching excellent products... work to integrate with internal products and...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Communicate a variety of information to the customer... be an active listener and help resolve customer inquiries... provide a meaningful and positive experience...

Ensure high customer satisfaction and referencability... collaborate with director and peers to create new services to advance practice and customer success...

Understand customer business processes... passion for driving customer satisfaction... effectively consults with management of customer organizations...

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Establish sustainable customer relationships based on trust and built on execution performance exceeding customer expectations... develops strong customer ties with...

Translate customer business requirements into viable business solutions or re-engineering initiatives... utilize project resources to complete projects on time and...

Exhibits good communication, team work, self-motivated, customer focus and results-oriented12... flexible to work in out of business hours to solve critical customer...

· understand customer business processes... required qualifications:· proven experience with defining requirements for complex customizations and integrations· graduate...

Author and contribute to customer facing user guides, notifications and self-service provisioning interfaces... provisioning coe team is looking for passionate,...

- proven track record of success in meeting sales targets... - establish, develop, and maintain positive business and customer relationships...