TRABAJO CUSTOMER SERVICE HELP DESK ZAPOPAN, JALISCO

Recepción de llamadas o contactos de usuarios en el service desk... administración, seguimiento y documentación en el sistema de service desk designado por el...

As a member of the help desk, develop a complete understanding of the oracle product line while providing phone support to internal employees and/or outsourcing...

Adhere to service level agreements (slas) and maintain a high level of customer service and professionalism... excellent knowledge of call center operations, best...

Experience running large scale customer facing web services... if needed, help facilitate service capacity planning and demand forecasting, software performance...

The focus of this position is to provide customer service on a technical and functional level and ultimately drive complete and total resolution of each service...

service tuning needs, optimizing resource utilization, as load patterns fluctuate... regular facilitation of service capacity planning and demand forecasting, usage...

This is a unique opportunity to stand at the intersection of device innovation, customer experience, and horizontal service strategies... membership programs, subscription...

Plan for customer events and launches, partnering with organizations to ensure customer success during critical moments... focus areas are functional help desk,...

The cx team is responsible for the design of oracle’s customer service cloud applications, such assales cloud, service center,marketing cloudandindustry-specific...

Foundry services is a customer-oriented service organization... establish sustainable customer relationships based on trust and built on execution performance exceeding...

Desired experience and technical skillseducation technical career, high school or equivalentlanguage advanced englishwork experience two years of previous experiencespecial...