TRABAJO CUSTOMER PRODUCT SUPPORT EXPERIENCE ZAPOPAN, JALISCO

As a member of the help desk, develop a complete understanding of the oracle product line while providing phone support to internal employees and/or outsourcing...

Functional/technical background in assigned product area (... support or consulting experience with oracle financials or other erp financial solution is preferred...

Prior relevant experience in providing technical customer support... preferred qualifications education & experience... as a member of the support organization,...

Previous experience delivering finely tuned product strategies... strong experience in a dynamic product management role... proven experience overseeing all elements...

support engineer... as a principal support engineer, you will offer strategic technical support to assure the highest level of customer satisfaction...

* experience with oracle agile product lifecycle management... benchtop electrical debug tool experience... * ni teststand and labview experience...

Years of experience in ux or product design... ota-lad-mxsenior product designers are responsible for... experience in shipping (saas) applications is a plus...

experience monitoring, tuning and/or changing complex applications to optimizethe product to perform to customer expectations... as a member of the support organization...

Apigee experience a plus... basic knowledge of user experience (ux) and user interface (ui) design principles to support customer engagement and needs...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

As a member of the support organization, your focus is to deliver post-sales support and solutions to the oracle customer base while serving as an advocate for customer...

Provides outstanding customer service... troubleshooting experience (detail oriented mindset)... as a principal support engineer, you will offer strategic technical...