TRABAJO CUSTOMER EXPERIENCE PROCESS IMPROVEMENT ZAPOPAN, JALISCO

experience and qualificationsseveral years of proven experience in customer service... continuously track customer feedback and formulate strategies for improvement...

Good understanding of customer support experience... 10 years of software engineering or related experience... 10+ years of experience implementing/supporting oracle...

Drive value with the customer... apply that knowledge to solve customer business challenges... take full ownership of multiple concurrent customer training projects...

Years of experience with applications engineering or system design experience... 1+ years of experience with embedded software development or application development...

experience in incident and/or problem management roles... data analysis experience (excel, elk/kibana/opensearch, grafana, tableau, etc... what we like to see...

Education, qualifications, skills, experience required minimum 5 years’ experience in high-tech manufacturing environment ipc-a-610, iso and related standard knowledge...

Provides outstanding customer service... troubleshooting experience (detail oriented mindset)... experience with an enterprise resource planning (erp) application...

Years experience with core products or five years experience with applications products and have a technical degree i... ebs financials experience preferred; ebs...

Prior relevant experience in providing technical customer support... preferred qualifications education & experience... technical experience with working on application...

Candidate background and experience... experience in writing sql queries in oracle ebs/fusion, plsql coding experience is a plus... extensive experience monitoring...

Prior provisioning process experience is a plus point... experience with cloud products and cloud infrastructure... good knowledge on incidents/request and change...

customer focused... experience in multi-tier architecture environments required... strong customer support and client relation skills... experience with oracle engineered...

experience running large scale customer facing web services... 1-5+ years of operation engineering or related experience... a minimum of 1 to 5+ years’ experience...