TRABAJO CUSTOMER SATISFACTION LEADER SAN PEDRO TLAQUEPAQUE, JALISCO

• supports in developing strategies to enhance customer retention, loyalty, and satisfaction, ensuring a positive customer experience at all touchpoints...

Including communication with the customer... create new customer price agreements... manage customer forecast communication both internally and externally...

Work closely with asset team to process orders for customers and resolve issues for the customer in a timely manner... support sales team with direct customer contact...

Supply chain, customer service, procurement, financial management)... sales teams, supply chain, logistics) as they relate to customer support...

The role conducts market research, handles escalated customer issues, and analyzes customer feedback... • identifies opportunities for process optimization and suggests...

· gathers and analyzes customer feedback, generates insights, and contributes to action plans for improving customer satisfaction... the role contributes to process...

May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management... performs sales support functions to provide...

Proven ability in handling difficult customer situations professionally and effectively... performs sales support functions to provide the highest level of service...

• prioritizes customer satisfaction by improving processes that directly impact the customer experience and implementing feedback-driven enhancements...

May act as a project leader providing direction to team activities and facilitating information validation and decision-making process... knowledge and skills: excellent...

Solution-oriented mindset and results driven; customer focused... support grdc ops leader in partnering with finance lead to provide global monthly accruals, business-funded...

Typically 4-6 years of related experience, preferably in supply chain, customer service, procurement or financial management... may act as a team or project leader...