TRABAJO CUSTOMER PROGRAM LEADER SAN PEDRO TLAQUEPAQUE, JALISCO

Including communication with the customer... create new customer price agreements... manage customer returns / rma and invoice discrepancies...

Years of customer service experience... retrieving order invoices, credit memos, packing slip reprints and other documentation required by the customer...

Proven track record of strong work ethic, professional behavior, and customer service... working with internal and external resources, facilitating work of others...

Work closely with asset team to process orders for customers and resolve issues for the customer in a timely manner... support sales team with direct customer contact...

Supply chain, customer service, procurement, financial management)... sales teams, supply chain, logistics) as they relate to customer support...

May manage customer quotes activities in line with customer specific strategies, quoting processes, and order management... customers service and service requests:...

The role conducts market research, handles escalated customer issues, and analyzes customer feedback... • gathers and analyzes customer feedback through surveys...

Proven ability in handling difficult customer situations professionally and effectively... customers service and service requests: meets customer service agreements...

Explain technical issues to the amss program managers and the sales teams... represent the customer in the areas of document control, manufacturing, test and quality...

Work directly with the it units to facilitate it risk assessment and risk management processes, and work with stakeholders throughout the enterprise on identifying...

May act as a project leader providing direction to team activities and facilitating information validation and decision-making process... knowledge and skills: excellent...

• develops comprehensive program budget plans, design documents, templates, and other essential project artifacts... preferred certifications na knowledge & skills...

· develops comprehensive program budget plans, design documents, templates, and other essential project artifacts... preferred certifications na knowledge & skills...

Solution-oriented mindset and results driven; customer focused... partner with program leads to confirm and forecast spending against budget... payment status)...