TRABAJO CUSTOMER TECHNICAL SUPPORT ANALYST SAN PEDRO GARZA GARCÍA, NUEVO LEÓN

Position challenges support the investigation of possible causes that lead to claims by the final consumer... • provide technical advice to the client, on possible...

Provide technical support to internal and external clients... ensure customer satisfaction with the arkik automation platform... provide technical advice to clients...

Main responsibilities controllership tools’ support... provide support over controllership solutions... technical skills required by role: accounting knowledge and...

Using multiple systems provides detailed technical customer support via phone and email with watch setting instructions, troubleshooting and product information...

Conduct and manage technical protective program and support on especial events... interpersonal skills: self-confident, listener, performer and team-player information...

Understand and center on customer needs... (ppc and some others) support and follow-up in new company initiatives to ensure the control environment...

Content creation: design and develop engaging content to support organizational culture initiatives... technical skills:  knowledge designing and creating high-impact...

Qualifications: workforce management experience: prior experience in real-time analysis and workforce management within a contact center or customer service environment...