TRABAJO CUSTOMER CONTACT REFORMA, CHIAPAS

Escalate major, elusive or recurrent issues that affect customer satisfaction... provide first level support for problem resolution, including reproduction of customer...

We have contact with many members of tr around the world... lead ad hoc initiatives with relevant groups, ensuring customer requests are successfully implemented...

Hit or exceed your daily contact targets and activity metrics... accurately, and in a timely manner, log all activities and customer contacts in salesforce...

Accurately, and in a timely manner, log all activities and customer contacts in salesforce... hit or exceed your monthly and annual targets and maintain consistently...

Act as the final escalation main point of contact for solving expenses and travel issues, emergencies and grant the appropriate support to the team to solve...

About the role: in this opportunity as application support analyst, you will: serve as the first point of contact for users experiencing issues with our applications...