TRABAJO PERFORMANCE IMPROVEMENT CUSTOMER PUERTO VALLARTA, JALISCO

• strives to improve service performance... this includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction...

• follows up with customer post-event... ensuring and providing exceptional customer service • delivers excellent customer service throughout the customer experience...

• develops specific training to improve service performance... • identifies performance gaps and works with managers to develop and implement appropriate training...

Analyze social media metrics and insights to track performance and identify areas for improvement... manage all social media channels including facebook, twitter...