TRABAJO SERVICE MANAGEMENT PROBLEM OJUELOS DE JALISCO, JALISCO

service delivery management – manage the overall t&d service delivery of learning technology solutions... service transition and knowledge management – facilitate...

Git / bitbucket, service request automation, proactive service monitoring & alerting, data lifecycle management... jenkins, source code management – for ex...

Role / policy / tag based access provisioning, connectivity, ci / cd – continuous integration & deployment, service request automation, proactive service monitoring...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

· you have good exposure to rdbms concepts and experience working with sql programming to query snowflake metadata to gather insights and visualize on platform usage...

Skilled in vendor management... highly skilled in learning management systems configuration and management... required knowledge/skills: experience of incident...

·        analytical and systematic problem solving skills required... ·        communicate comfortably and effectively with customers and management...

·         experience in service management tools, servicenow or remedy... ·         proactive approach to problem solving... essential skills and experience...

Generate reports on application performance, usage statistics, and support activities for management review... coordinate with vendors to obtain and apply software...

Identify and assist with effective risk & issue management... project management : lead the end-to-end execution of mobile app projects, including managing the upload...

Experience in integration of ci/cd processes into existing change & configuration management scope (i... servicenow & jira) preferred skills itil...

Experience working with jira, service now and automated testing tools (jenkins, bamboo, jira, confluence, ci cd tools - ansible, etc... willing to work in a cross-cultural...

·          providingperiodic major incident metrics reports must haverequirements: ·          experiencein change and incident management...

Understanding of itil processes and application life cycle management... willingness to work in shifts – team may work in holidays or have heavy workload by the...

Skills must have general: • bachelor's or master's degree either in cs, ee, or ec engineering • experience in the automotive industry or mw development experience...

Understand that we can’t just buy our way out of a cyber security problem... define principles, policies, standards and governance covering cloud, devops, corporate...