TRABAJO END USER SUPPORT MANAGEMENT OJUELOS DE JALISCO, JALISCO

You will find ways to measure and prove the impact and value that your research and design interventions have made to the end user and/or the business...

Ability to read and interpret logs (linux, http, )  demonstrated experience troubleshooting and explaining investigation to it people and end users(non-technical) ...

Skilled in vendor management... highly skilled in learning management systems configuration and management... responsible for the development and maintenance of...

Change management & technology ecosystem review – develop and implement change management processes and controls for learning technology services...

end to end knowledge of clinical trial development processes and its associated system landscape... proactive monitoring of the ticketing queues and other support...

user support and training: provide technical support to end-users, including troubleshooting application-related problems and providing guidance on best practices...

Identify and assist with effective risk & issue management... training and support : provide training, documentation, and technical support to internal teams and...

Promote and embed ci/cd to improve the software development process and transform the it system estate into an ecosystem that delivers great user experiences...

) and provide support in implementing devops and sre best practices across whole r&d it... we work across a large engineering group so orientate our products and...

Understanding of itil processes and application life cycle management... required skills and experience 3 to 5 years of experience doing direct configurations...