TRABAJO DESKTOP SUPPORT LEVEL OJUELOS DE JALISCO, JALISCO

·                  phone support experience... support staff to obtain technical knowledge and to permanently solve problems... ·        deep understanding...

Configuration support engineer will be responsible for incident handling, troubleshooting, carrying out impact analysis, and providing multiple resolution to a problem...

What will put youahead •         experienceleading a it support team...   •         collaboratewith sap support, internal support...

·        utilize support tools and resourcesnecessary to get the job done, including e-mail, , telephone, andsalesforce... basic qualifications ·       ...

The role is accountable for ensuring the task given are delivered in accordance with service level agreements, business requirements and customer experience expectations...

Take ownership of the assigned l2/l3 level tickets/tasks and drive it to closure... proactive monitoring of the ticketing queues and other support channels to quickly...

Scoping/design and plan enterprise level projects... seasoned engineer who is in either support of complex enterprise networks, or management of network & network...

Shape your own path, with support all the way... here you will experience a fast paced and agile environment as we continue to support the business on a journey...

Required skills and experience 3 to 5 years of experience doing direct configurations to the system, not only support or administrative roles...

Who you are (basicqualifications) •             experiencein technology and/or manufacturing environment and the support of includedsystems...

High level communication and presentation skills are required... drive the execution of applications securityroadmap by effectively documenting and communicating...

· you have good awareness and experience working with gxp and sox compliant platforms and services; enabling data security & protection, masking, anonymization,...